iwang88 Privacy Policy

1 Introduction

This Privacy Policy describes how iwang88 ("iwang88", "we", "us", "our"), the operator of the online gaming platform accessible at iwang88.club, collects, processes, stores, and discloses personal data relating to individuals ("you", "your") who visit, register on, or use the iwang88 platform.

iwang88 is committed to protecting the privacy and security of the personal data of all players and visitors, including those accessing the platform from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and across Malaysia. This Privacy Policy applies to all data processing activities carried out by iwang88 in connection with the operation of the platform.

By registering an account or using any feature of the iwang88 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any aspect of this Privacy Policy, you should not use the iwang88 platform.

This Privacy Policy should be read in conjunction with our Terms & Conditions. In the event of conflict between these two documents on matters relating to data processing, this Privacy Policy shall prevail.

2 Data Controller

For the purposes of applicable data protection law, iwang88 is the data controller in respect of personal data collected and processed through the iwang88 platform at iwang88.club. As data controller, iwang88 determines the purposes and means of processing your personal data.

For all privacy-related enquiries, data subject requests, or complaints regarding iwang88's data processing practices, you may contact our Data Protection team via the 24/7 live chat support function on the platform, or by written communication to our designated contact address. We will acknowledge receipt of all data protection requests and respond within the applicable statutory timeframe.

3 Personal Data We Collect

iwang88 collects personal data through various points of interaction with the platform. The categories of personal data we collect include the following:

We do not intentionally collect sensitive personal data (such as health information, racial or ethnic origin, political opinions, or religious beliefs) unless specifically required for responsible gaming or legal compliance purposes, in which case we will seek your explicit consent.

4 How We Use Your Personal Data

iwang88 uses the personal data we collect for the following purposes:

• Account Registration and Management: To create, verify, maintain, and administer your iwang88 account, including processing identity verification (KYC) and enabling access to all platform features.
• Payment Processing: To process deposits and withdrawals via your chosen Malaysian payment methods, including Maybank2u, CIMB Clicks, DuitNow, Touch 'n Go eWallet, Boost, FPX, and GrabPay.
• Regulatory and Legal Compliance: To comply with anti-money laundering (AML) obligations, responsible gaming requirements, gaming authority regulatory obligations, and other applicable legal duties — including reporting obligations to relevant authorities.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, account misuse, money laundering, and other prohibited conduct on the iwang88 platform.
• Customer Support: To respond to your enquiries, resolve complaints, and provide 24/7 live chat and written support services.
• Platform Personalisation and Improvement: To improve the functionality, content, and user experience of the iwang88 platform based on aggregate usage analytics and feedback.
• Promotional Communications: To send you relevant offers, promotions, and platform updates where you have consented to receiving such communications. You may withdraw consent to marketing communications at any time via your account settings.
• Responsible Gaming: To monitor gaming activity patterns, administer responsible gaming tools (deposit limits, self-exclusion), and fulfil duty-of-care obligations to players.

5 Legal Basis for Processing

iwang88 processes your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing required to perform our contract with you — including account management, payment processing, and provision of gaming services.
• Legal Obligation: Processing required to comply with applicable law — including AML obligations, gaming regulatory requirements, and tax reporting duties.
• Legitimate Interests: Processing for iwang88's legitimate business interests — including fraud prevention, platform security, and platform improvement — where such interests are not overridden by your data protection rights.
• Consent: Processing based on your explicit consent — including marketing communications and, where applicable, the processing of sensitive personal data. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6 Sharing Your Personal Data

iwang88 does not sell, rent, or trade your personal data to third-party marketers. We may share your personal data with the following categories of recipients where necessary:

• Payment Processors: Licensed payment service providers and financial institutions processing your deposits and withdrawals, including DuitNow, FPX, and e-wallet operators.
• Identity Verification Providers: Third-party KYC and identity verification service providers engaged to assist with document verification and fraud screening.
• Gaming Software Providers: Game studios and platform technology providers who operate gaming content on the iwang88 platform, to the extent necessary for game functionality and integrity.
• Regulatory and Law Enforcement Authorities: Gaming regulatory authorities, financial intelligence units, and law enforcement agencies, where disclosure is required by law or pursuant to a valid legal order.
• Professional Advisers: Legal advisers, auditors, and compliance consultants engaged by iwang88, subject to appropriate confidentiality obligations.

All third-party service providers engaged by iwang88 are required to process personal data only in accordance with our instructions and subject to appropriate data protection obligations.

7 International Data Transfers

The iwang88 platform operates internationally and your personal data may be transferred to, stored in, or processed in jurisdictions outside Malaysia. Where such transfers occur, iwang88 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that which applies in Malaysia, including through the use of contractual protections with recipient entities.

Where personal data is transferred to jurisdictions that do not provide an equivalent level of data protection, iwang88 will implement additional technical and contractual safeguards to protect your information. You may request information about the specific safeguards applicable to any international transfer of your data by contacting our support team.

8 Data Retention

iwang88 retains personal data for no longer than is necessary for the purpose for which it was collected, subject to the following retention periods:

• Account Data: Retained for the duration of your active account and for a period of five (5) years following account closure, to comply with AML and gaming regulatory obligations.
• Transaction Records: Retained for a minimum of seven (7) years in accordance with applicable financial record-keeping requirements.
• KYC Documentation: Retained for the duration of the account relationship and for five (5) years following account closure.
• Customer Support Records: Retained for three (3) years following the resolution of the relevant support interaction.
• Marketing Consent Records: Retained for as long as necessary to evidence your consent and manage your preferences.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. You may request early deletion of your data where no overriding legal obligation requires its retention.

9 Security Measures

iwang88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the iwang88 platform;
• Encryption of stored personal and financial data at rest;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security assessments and penetration testing of platform infrastructure;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While iwang88 takes all reasonable steps to protect your data, no system of data transmission or storage can be guaranteed to be 100% secure. You are responsible for maintaining the confidentiality of your iwang88 login credentials and for notifying us promptly of any suspected unauthorised access to your account.

10 Cookies & Tracking Technologies

The iwang88 platform uses cookies and similar tracking technologies (including local storage and session tokens) to support the operation of the platform. The categories of cookies we use are as follows:

• Essential Cookies: Required for the platform to function correctly, including session authentication, security tokens, and load balancing. These cannot be disabled without impairing platform functionality.
• Functional Cookies: Used to remember your platform preferences, such as language settings and game display options.
• Analytics Cookies: Used to collect aggregate, anonymised information about how visitors use the platform, helping us to improve functionality and content. No individually identifiable data is captured by analytics cookies.

You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the iwang88 platform. iwang88 does not use behavioural advertising cookies or share cookie data with advertising networks.

11 Your Data Protection Rights

Subject to applicable law and regulatory exceptions, you have the following rights in respect of your personal data held by iwang88:

• Right of Access: The right to request a copy of the personal data iwang88 holds about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and where no overriding legal obligation requires its retention.
• Right to Restriction: The right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Portability: The right to receive your personal data in a structured, machine-readable format where processing is based on your consent or a contract.
• Right to Object: The right to object to processing of your personal data based on legitimate interests, including for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact iwang88 via the 24/7 live chat support function on the platform. We will respond to all verifiable requests within the applicable statutory timeframe. We may require you to verify your identity before processing a data subject request.

12 Children's Privacy

The iwang88 platform is strictly restricted to individuals aged 21 years and above. iwang88 does not knowingly collect or process personal data relating to individuals under the age of 21. If we become aware that personal data has been collected from an individual under this age threshold, we will take immediate steps to delete that data and close the associated account.

If you have reason to believe that a person under 21 has registered an account with iwang88, please notify us immediately via the live chat support function so that we can take appropriate action.

13 Changes to This Privacy Policy

iwang88 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered account holders via email or an in-platform notification prior to the changes taking effect. The date of the most recent revision is indicated at the top of this page.

Your continued use of the iwang88 platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed of how iwang88 processes your personal data.

14 Contact Us

For all privacy-related enquiries, data subject access requests, or concerns about iwang88's data processing practices, please contact our support team:

• Live Chat: Available 24/7 via the live chat function on the iwang88 platform.
• Email: [email protected] (plain text — not a clickable link)

We are committed to resolving all privacy-related concerns promptly and transparently. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.